CLOUD MIGRATION PROCESS
Your Cloud Migration Process
All migrations are done during over the weekend at no extra cost. Rekall will work around your firm’s schedule and offer you a private cloud migration with zero work disruption or downtime.
Planning & Organization
A Rekall technician team will be assigned your cloud migration project as a firm contact will be chosen to work with Rekall. The Rekall team lead will reach out to the firm contact to organize and set expectations. A “go live” date will be organized between the team lead and firm contact.
Your Rekall tech team will remote onto your local network in an attempt to learn how your firm works. Software configurations will be duplicated on the Rekall Cloud. Email will be reviewed to prep for a mail migration if the client has opted in for this service.
Email Migration (Optional)
All firm email will be migrated to Microsoft Hosted Exchange. Email, Contact, Calendars, Notes & Tasks will be migrated over for all users. Prior to the weekend migration, a cell phone list depicting user cell phone numbers will be organized. Over the migration weekend users will be contacted to setup email access on their mobile devices.
Building & Prepping
Your Rekall tech team will start building out your private cloud servers to spec. Technicians will start transferring your local data to the cloud via encrypted tunnels. User desktops, apps & mapped drives are configured to look identical, as they were prior to the cloud migration. Scanners, printers, and all network devices will be configured to work. Local desktop monitoring applications including antivirus will be install on local PCs.
Third Party Apps
Third party apps are installed and configured by Rekall or the software vendor themselves. A Rekall team lead will reach out to the firm contact to test application functions and make sure everything is in working order according to firm standards. The firm contact will be given preliminary access to the cloud servers to fully test the system. Rekall will only move forward based on their approval.
Rekall technicians will train the firm contact on cloud access functions as well as firm members. Users will learn that working on Rekall’s private cloud is not so different than working locally as they once did. Users will learn how to copy files up and down, to and from the cloud among many other tips & tricks to make their cloud experience more enjoyable.
Mobile Device Access
A configuration schedule will be organized for all user laptops & mobile devices to be connected. Convenient times for firm users will be organized for home and mobile device configurations. Times for home & mobile device connectivity setups may be set during working hours, after hours, or weekends.