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Healthcare organizations handle some of the most sensitive information imaginable—patient records, treatment histories, billing data, and personal identifiers that require both legal protection and ethical care. The consequences of a data breach in healthcare go beyond financial penalties. They affect patient trust.
Rekall supports a range of medical and healthcare organizations, from private practices and dental offices to specialty providers and multi-location medical groups. We build secure, reliable IT environments designed around HIPAA compliance, secure communication, and the dependable access to patient information that healthcare organizations require every day.
Rekall helps organizations align with requirements and best practices, including:
Rekall works with healthcare organizations of many sizes. If you don’t see your specialty or care setting listed here, chances are we’ve worked with organizations similar to yours. Our healthcare experience is broad enough that we understand your workflow, your software, and your operational requirements before the first conversation.
We’ve helped healthcare organizations such as:
Rekall’s service offerings are a direct result of our clients’ needs. When healthcare organizations need technology solutions that support patient care, security, and compliance, we deliver.
Every call is answered by a person and directed to the technician most familiar with your organization or your specific concern. Our help desk is available from 8 am to 9 pm, seven days a week, including holidays—because healthcare doesn’t stop on weekends and neither do technology problems.
Every Rekall client receives unlimited remote support. In an industry where a single missed call or delayed response can have real consequences, not having to think twice about picking up the phone is priceless.
Rekall’s technicians are familiar with the software healthcare organizations depend on every day. We understand how these systems interact with scheduling, billing, secure communications, telehealth platforms, and patient portals.
We support a wide range of healthcare software, including:
Rekall’s private cloud provides healthcare organizations with a secure, flexible alternative to traditional office-based servers. It supports many legacy healthcare applications that may not function properly in public cloud environments, allowing organizations to maintain familiar workflows while improving security and accessibility.
Providers and staff gain secure access to applications and patient information from multiple offices, remote locations, or home environments through an encrypted, professionally managed platform with built-in backup and disaster recovery.
In healthcare, data loss is never just an IT problem. Patient records, appointment schedules, billing information, clinical documentation, and operational systems all depend on reliable access to information.
Rekall backs up workstations, servers, cloud environments, and email systems on a regular schedule with encryption in transit and at rest. If a server fails, a file is accidentally deleted, or a cyberattack disrupts operations, we can restore individual files, entire workstations, or complete server environments depending on the situation. For organizations requiring additional protection, Rekall can set up a temporary cloud-based environment to help maintain operations while underlying systems are restored.
Email remains one of the most common entry points for cyberattacks. Healthcare organizations face ongoing risks from phishing attacks, account compromise, malware, and business email fraud.
Rekall protects email environments through spam and phishing filtering, multi-factor authentication, mailbox monitoring, and suspicious activity detection. We help healthcare organizations strengthen communication security while supporting the privacy requirements associated with patient information.
Healthcare organizations regularly add providers, administrative staff, contractors, and temporary personnel. Each needs appropriate access to systems and patient information from day one, and that access must be removed promptly when employment ends.
Rekall manages user onboarding and termination, including account creation, software access, permissions management, multi-factor authentication, remote access configuration, and immediate credential removal when necessary.
Healthcare technology continues to evolve rapidly. Organizations must make decisions about cloud platforms, cybersecurity investments, software upgrades, AI tools, telehealth services, and long-term infrastructure planning.
As part of our relationship, Rekall meets with clients regularly to review technology environments, discuss upcoming needs, identify risks, and help plan future improvements. We help healthcare organizations make informed technology decisions without requiring them to be technology experts themselves.
Healthcare organizations are increasingly exploring how AI can reduce administrative burdens, improve efficiency, and help staff access information quickly. Common areas of interest include clinical documentation assistance, transcription, patient communication, scheduling support, workflow automation, and knowledge retrieval across organizational data.
Because healthcare organizations must carefully manage patient information, AI implementations require thoughtful planning around privacy, security, data retention, and access controls. Rekall helps organizations evaluate AI solutions, understand compliance considerations, and implement tools within secure environments that align with organizational policies and regulatory obligations.
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A medical practice with multiple locations needed secure access to patient data across all sites without replacing their existing practice management software. Rekall set up an encrypted private cloud environment with secure connectivity between offices, allowing providers and staff to access information from any location while maintaining HIPAA-aligned security controls.
Another healthcare organization relied on a legacy application that was not compatible with a standard public cloud platform. Rekall moved the application into its private cloud environment, allowing the organization to modernize its infrastructure while continuing to use the systems its staff already knew.
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