Managed IT Services

Empower Your Firm with the #1 Legal Focused Technology Provider Nationwide

Ross Siroti | CEO of Rekall Technologies

“There is no other approach to IT than that of a proactive one reducing downtime, avoiding unplanned IT expenses, and increasing firm productivity overall. To obtain this, Rekall builds custom IT plans specifically tailored to your law firm needs based on years of law firm technology management experience.”

For Managing Partners & Firm Administrators

“Supporting law firms and implementing the very best technologies is what I’ve done since 2010. Since then, my number one goal has been lowering law firm technology anxieties, and minimizing firm technology management by having my team take over all technology responsibilities 100%, so you don’t have to. Our contacts are generally managing partners and firm administrators, people with overwhelming responsibility. Aiding these people and removing the frustration of technology management from their day to day is what my team and I do best. We work to make your job easier and your firm more productive, allowing you to focus on what you do best while we do the same.”

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Superior Help Desk Support

Rekall offers quick and accurate remote helpdesk support as well as same-day onsite support. Rekall technicians are trained to support all technologies associated with law firms from firm management systems to mobile device issues to server crashes and everything in between. Rekall technicians are courteous, personable, and accurate in their troubleshooting. We believe that an IT company is only as good as the support it provides. Rekall looks for a special blend of helpdesk technician who is both technologically gifted and possesses an extremely positive work attitude.

Cloud Based Disaster Recovery

Rekall’s Disaster Recovery service allows downed servers to be brought back to life on Rekall’s Private Cloud within minutes. Images of your server are backed up to Rekall’s Tier III data facilities multiple times per day. If your firm were to experience extended periods of downtime due to server crash or power outage, Rekall will revive your server infrastructure on Rekall Cloud offering your firm temporary uninterrupted access to your firm data within the cloud. Once the disaster event is over, your firm will continue working from your local server as they do normally.

Email Hosting & Encryption

Rekall supports Hosted Exchange, Office 365, and Google Mail for law firms. In an attempt to increase your firm’s email security, it is Rekall’s standard to incorporate advanced security measures that no law firm should live without. Services include TLS or DLP encryption for those who work with medical or financial documents. Advanced spam filtering is also offered, as well as journaling and advanced archiving functions. All email services offered by Rekall follow the highest HIPAA and ABA complaint security standards. Rekall will migrate your business email, monitor it, and support it 100%.

Enterprise Level Firewall Security

No firm holding data within their office should be without an enterprise level firewall. Rekall enterprise level firewalls can block email spam, viruses, malware, spyware, and Ransomware; even block websites based on category. The Rekall firewall offers 256-bit encrypted VPN tunnels between offices for secure remote access as well as manage multiple internet service provider connections for an automatic internet fail-over scenario. In relation to HIPAA compliance, our firewall offers the ability to only allow network connectivity to pre-authorized firm devices. This secures against rouge devices on the network allowing network traffic only to firm hardware.

Asset Tracking

An asset can be defined as a business owned desktop, laptop, printer, server, or mobile device. Managing firm assets safeguards against devices being lost or stolen. Office Manager’s will never again have to hunt down devices, and will always know who has access to which device at all times. In situations of a termination, devices can be locked and easily recovered through the Rekall Asset Tracking Console.