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Managed IT Services

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Your IT Partner

Managed IT means having a company handle every aspect of your business technology so you never have to coordinate between multiple vendors or wonder who to call. Most businesses don’t need a full IT department; they need a partner who acts like one—one that knows your setup, your industry, and builds a package around your specific needs rather than fitting you into a predetermined one. Rekall manages every layer of your technology, from proactive monitoring and security to vendor management and employee onboarding, for businesses across the country and around the world.
Hear from Ross Siroti, CEO and Owner

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Unlimited Remote Support

With Rekall, you never have to worry about how many tickets you’ve submitted or how many hours of service you’ve used this month. Every Rekall client receives unlimited remote support. If you have a problem, a question, or a concern that’s IT-related, our helpdesk is here to help.

Just as we protect your data in your systems, we protect it during every support interaction. Support requests are screened against your approved contact list to prevent terminated employees or bad actors from impersonating your staff.

Speak With a Technology Advisor
  • Every call answered by a person
  • Available 8 AM - 9 PM, seven days a week, including holidays
  • Reach us by phone, email, or ticket submission via the website
Speak With a Technology Advisor

Onsite Support
When a situation requires a physical presence, Rekall can be there. Local clients can often receive a same-day visit, especially for morning requests. For everything else, we coordinate through our trusted partner network.
Every Rekall client has a strategic account manager who is familiar with your industry and your company and develops a relationship with you. You can contact your strategic account manager with questions about services, billing, projects, future needs, or anything related to your partnership with Rekall.
A managed IT relationship with Rekall isn’t just reactive. We stay involved in your technology decisions, meeting with you regularly to review your environment, share what we’re seeing, flag upcoming needs, and help you make informed choices about where your technology is headed. You shouldn’t have to figure out your next move alone.

We install a small tracking program on every device we manage that lets us check device health, maintain inventory, monitor issues, and respond to problems. This goes for everything—laptops, workstations, networks, email systems, servers, and cloud systems. Our system alerts us to:

  • Viruses
  • Spyware
  • Malware
  • Ransomware
  • Firewall and network issues
  • Email-based threats

Whether you use Microsoft 365, Google Workspace, or a hosted Exchange environment, Rekall handles:

  • Configuring the backend
  • Applying security settings
  • Enabling multi-factor authentication
  • Protecting DNS settings
  • Advanced spam and threat filtering
  • Industry-specific security configurations

For clients with compliance needs, such as those in the medical, legal, and financial industries, Rekall can apply more advanced templates and configurations to Microsoft 365 or Google Workspace environments.

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Beyond filtering incoming threats, Rekall monitors your email environment for suspicious activity from the inside, such as compromised accounts, unauthorized forwarding rules, and other signs that someone may have access they shouldn’t. If something looks wrong, we act before it becomes a problem.
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Many businesses assume their email platform automatically protects them from data loss. It doesn’t. Rekall backs up your entire email environment—mailboxes, calendars, contacts, tasks, SharePoint, OneDrive, and other data—so you can recover quickly from an accidental deletion, user error, or account compromise.
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Rekall backs up workstations, laptops, servers, cloud servers, email systems, and other critical systems on a regular schedule. Backups are encrypted in transit and at rest. Whether you need to restore a single file or an entire server, we can get you back up and running quickly.
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Rekall secures every workstation, laptop, and server using managed detection and response technology that goes beyond standard antivirus. Protection is actively monitored by both automated systems and human oversight, so threats are identified and contained quickly—not discovered after the damage is done.
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When employees use phones and tablets for work, those devices become part of your business’s security picture whether they’re company-owned or personal. Rekall helps protect mobile devices with:

  • Policy enforcement across devices
  • App installation restrictions
  • Website and network access controls
  • Remote lock and wipe capabilities
  • Protection of company data on personal devices

Beyond the Basics

A managed IT relationship with Rekall goes beyond keeping your technology running. Behind the scenes, the team is continuously working to keep your systems optimized, your vendors coordinated, and your billing accurate.
Request a Consultation
Our small law firm has been so pleased with our choice to move to Rekall's cloud several years ago. Our data and operations have remained completely secure, as we expected. What I didn't expect was the excellence of Rekall's support services. Suppose I have ANY problem with accessing things from my office desktop, home computer, laptop or smartphone. In that case, I just email Rekall's...
Joni B
We’re a small law firm in Monmouth County and moved to Rekall’s private cloud last year. The onboarding was smooth, our dedicated account rep knows our workflows, and the team is always reachable. Security is tight (MFA, endpoint protection, nightly backups) and we’ve stayed compliant without slowing people down. Uptime has been excellent and remote work is seamless. If you’re looking for managed IT services...
Alia M
We've used Rekall for years and their customer service and knowledge is top notch. Thank you for all of your continued assistance!
BKW Family Law LLC
It has been a pleasure working with Anthony the past two years. Services are always fast and accurate. Anthony is extremely attentive and checks in with me often. 5/5
Courtney K
I’ve had the pleasure of working with Rekall Technologies, who has supported our firm for the past 5 years, and I can confidently say their team is outstanding. Stephen, in particular, is exceptional. He’s always available to help with any issues and has deep expertise in his field. Highly recommended!
Katz M
The Rekall team has been outstanding every time my Accounting Firm needs their assistance. We use a lot of software with varying back-end requirements and they are able to navigate all the different platforms and make sure everything is running smoothly. They respond timely to our needs which is critical in this business. Everyone if friendly which makes dealing with computer issues less stressful.
Michele S
Monthly Billing Audits
Every account is checked monthly for unnecessary licenses, inactive users, and redundant services. Your bill should only reflect what you actually use.
When you need a new solution, Rekall researches the options, compares costs, and makes recommendations.
From hardware purchases to software licensing and vendor relationships, Rekall handles the coordination so you don’t have to manage multiple vendors yourself.
Rekall tracks your hardware preferences so future purchases are consistent, streamlined, and familiar to your team.

Rekall handles new-employee workstation setup, user configuration, and software installation, so your new hire is ready to work on their first day.

Rekall guides you through cybersecurity questionnaires, insurance forms, and compliance documentation—including business continuity and disaster recovery plans—that are complex to prepare without technical support.
Request a Consultation
Our small law firm has been so pleased with our choice to move to Rekall's cloud several years ago. Our data and operations have remained completely secure, as we expected. What I didn't expect was the excellence of Rekall's support services. Suppose I have ANY problem with accessing things from my office desktop, home computer, laptop or smartphone. In that case, I just email Rekall's...
Joni B
We’re a small law firm in Monmouth County and moved to Rekall’s private cloud last year. The onboarding was smooth, our dedicated account rep knows our workflows, and the team is always reachable. Security is tight (MFA, endpoint protection, nightly backups) and we’ve stayed compliant without slowing people down. Uptime has been excellent and remote work is seamless. If you’re looking for managed IT services...
Alia M
We've used Rekall for years and their customer service and knowledge is top notch. Thank you for all of your continued assistance!
BKW Family Law LLC
It has been a pleasure working with Anthony the past two years. Services are always fast and accurate. Anthony is extremely attentive and checks in with me often. 5/5
Courtney K
I’ve had the pleasure of working with Rekall Technologies, who has supported our firm for the past 5 years, and I can confidently say their team is outstanding. Stephen, in particular, is exceptional. He’s always available to help with any issues and has deep expertise in his field. Highly recommended!
Katz M
The Rekall team has been outstanding every time my Accounting Firm needs their assistance. We use a lot of software with varying back-end requirements and they are able to navigate all the different platforms and make sure everything is running smoothly. They respond timely to our needs which is critical in this business. Everyone if friendly which makes dealing with computer issues less stressful.
Michele S

We’re Ready When You Are

Whether you’re a current client with an issue that needs solving now or a future client looking for IT support that is easy, fast, and human, Rekall is ready to help.

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