The moment you become our client, we do a security assessment. We review your email environment, local network, workstations, and servers, if you have them, to assess your current level of security. Then we standardize or improve your configuration so your business starts on solid footing.
Cybersecurity involves more than protecting devices and networks. It also means controlling who has access to information and ensuring sensitive requests are handled appropriately. As part of our onboarding process, Rekall documents authorized contacts, ownership information, escalation contacts, and approval procedures. This helps protect against unauthorized requests, employee impersonation, and attempts to gain access to systems or data through social engineering.
For requests involving major modifications, such as terminations, password changes, data sharing, and mailbox access, Rekall doesn’t act on the initial request. We use direct confirmation via phone. Emails can be spoofed, and phone verification is our standard for any sensitive request.
Cyber threats are a constant reality for modern businesses. The goal isn’t to prevent every attempt; it’s to identify suspicious activity quickly, limit potential damage, and make sure none of them become business-stopping events.
Rekall uses a layered approach that combines security tools, monitoring, and operational procedures to help identify potential threats across your environment. This includes monitoring of devices, user accounts, email systems, networks, and cloud platforms.
If suspicious activity is detected, protective measures may include isolating affected devices, blocking malicious activity at the network level, investigating the source of the issue, and coordinating with your team throughout the process.
Many organizations face cybersecurity requirements that extend beyond basic protection. Insurance carriers, regulatory agencies, business partners, and larger client organizations increasingly require businesses to demonstrate that they operate securely.
For some industries, compliance is mandatory. For others, cybersecurity requirements arise as part of cyber insurance applications, vendor onboarding processes, client security reviews, or contract obligations.
Rekall helps organizations understand these requirements and develop practical solutions that align with both business objectives and security expectations.
Increasingly, businesses are required to complete cybersecurity questionnaires as part of insurance renewals, vendor approval processes, compliance reviews, and customer security assessments.
These questionnaires often include questions about technology, employee onboarding and termination procedures, access controls, backup systems, security training, password management, incident response processes, and other operational security practices.
Rekall works closely with clients to review questionnaire requirements, provide accurate technical information, identify gaps, and help prepare professional responses. We understand the types of information insurance carriers, compliance reviewers, and enterprise organizations typically request, and our 98% success rate reflects how consistently we help clients get it right.
In addition to cybersecurity questionnaires and surveys, Rekall can assist with creating, organizing, updating, and maintaining larger-scale documentation projects or specialized reporting at an additional cost. Some of these services include:
Questionnaire guidance is generally part of our ongoing advisory relationship. Larger documentation projects, policy-development work, and specialized reporting are scoped separately based on complexity and requirements.
Whether documentation is required for insurance, compliance, customer reviews, or internal governance, Rekall can help ensure materials are properly organized and maintained.
Security reviews often identify requirements that extend beyond documentation alone. Insurance carriers, compliance programs, and larger organizations may require specific technologies, security controls, policies, or operational procedures to be implemented within a defined timeframe.
Rekall helps clients evaluate these requirements, prioritize improvements, develop implementation plans, establish timelines, and execute the necessary technology and process changes. Our role is not simply to help complete paperwork but to aid you in achieving the security objectives behind those requirements.
Technology alone cannot stop every cyber threat. Many successful attacks target employees rather than systems.
One of the most common threats businesses face today is phishing. A phishing email is designed to trick someone into clicking a malicious link, opening a dangerous attachment, entering a password, or providing sensitive information. Attackers often target people because a single mistake can provide access to an otherwise secure environment.
Rekall offers security awareness training programs that help employees recognize and respond appropriately to phishing attempts and other cybersecurity risks. Training programs may include educational content, testing, and simulated phishing campaigns that measure how employees respond to realistic scenarios.
The goal is not to embarrass employees but to improve awareness, reduce risk, and identify areas where additional training may be beneficial.
Training works best when combined with monitoring and detection. Employee education helps reduce the likelihood of a compromise, while account, mailbox, and identity monitoring help identify suspicious activity if credentials are compromised anyway.
Security Information and Event Management (SIEM) solutions collect and analyze security logs from devices, firewalls, servers, applications, and user accounts throughout the environment. By centralizing security data, SIEM enables us to see what’s happening across all systems simultaneously so we can detect threats faster, support investigations, and satisfy certain compliance requirements.
Every Rekall client receives meaningful cybersecurity protection regardless of industry or company size. Some organizations require straightforward security management, while others operate within highly regulated environments that demand advanced controls, formal documentation, and ongoing compliance support.
Rekall provides practical cybersecurity solutions that scale with your business, helping you meet today’s security challenges while preparing for tomorrow’s requirements.
Explore how Rekall supports the security, compliance, and operational requirements common to your industry.
Secure, compliant IT that protects client data and case systems.
HIPAA-compliant IT that protects patient data and critical clinical data.
Dependable IT that keeps classrooms connected and protects student data.
Field-ready IT that connects job sites and office teams without downtime.
High-performance IT for design software and large file collaboration.
Fast, secure IT for listings, transactions, and mobile teams.
Don’t see your industry? Don’t worry. We work with many industries beyond this list.
Get in touch to learn more.
